Here we will discuss all things houseplant related: care tips, latest trends, and new products.
Check out our Plant Care Guide for specific grow tips for a variety of common houseplant species!
Discover the benefits and drawbacks of peat moss and coconut coir, two popular soil amendments used for indoor gardening, and learn how to choose the best option for your houseplants and the environment.
Have you ever noticed strange blister-like bumps forming on the leaves of your houseplants? This condition is known as leaf edema, and it can be quite alarming to see your beloved plants affected by it. While leaf edema is generally not a serious condition and does not typically cause permanent damage to the plant, it can be an indication that something is not quite right with its care.
If you’re a plant lover, you probably know that trailing houseplants are a popular choice to add some greenery and dimension to any space. While pothos plants are undoubtedly the reigning champions of trailing houseplants, there are plenty of other options to consider if you’re looking to switch things up.
Are you looking to expland your plant collection but want plants that won’t outgrow your space? Here are five reasons you should consider adding hoyas to your collection in 2023.
Tropical houseplants are a great way to bring the lush beauty of the jungle indoors, but caring for them can be a challenge. Fertilizing is an essential aspect of keeping your tropical houseplants healthy and vibrant, but it’s important to know when and how to fertilize them properly. In this guide, we’ll explore the best practices for fertilizing your tropical houseplants, including when to fertilize, how to choose the right fertilizer, and tips for avoiding over-fertilization. By following these guidelines, you can help ensure that your tropical houseplants stay healthy and thriving year-round.
Houseplants can be a beautiful addition to any home, but they’re not immune to disease. In this blog, we talk about some of the most common houseplant diseases, including root rot, leaf spot, powdery mildew, and pest infestations.
Last Updated July 2, 2022
Thank you for your purchase. We hope you are happy with your products! However, if you are not completely satisfied with your purchase, you may be able to return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.
Plants: Plants are eligible for a full refund or exchange with returned within seven (7) days of the purchase date. All returned plants must be in their original nursery pots with tags intact and proof of purchase. Plants may be exchanged for another plant of equal or lesser value. We are not responsible for the death or damage of plants that have been removed from their original pots after purchase.
Non-plant goods: Any non-plant goods (pottery, macrame, plant care products, etc.) can be returned in new, unused condition for a full refund or exchanged for another item of equal or lesser value within fourteen (14) days of purchase. Packaging may be opened, but the product must be unused and returned with all of its original, undamaged packaging.
To return an item, contact us by email at ashley@pollenplant.co.
For Plant returns/exchanges:
For non-plant returns/exchanges:
All return requests will be responded to within 1-2 business days. If the return is appropriate, a pickup date and time will be arranged free of charge.
After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.
Plants that have been removed from their original nursery pots are not eligible for return or exchange.
Non-plant items that have been used or damaged (including any packaging) are not eligible for return or exchange.
All sales are final on discounted items, and they cannot be returned or exchanged.
Questions
Questions or concerns about our return policy? Please contact us at ashley@pollenplants.co
