Succulents are plants with thick fleshy leaves that evolved to store water in arid climates. They continue to increase in popularity as houseplants due to their unique shapes and minimal watering needs. Succulents vary a lot in shape, size, and color, making them perfect for plant collecting. Although succulents are generally regarded as low-maintenance and […]
Introduction The Ficus Lyrata, more commonly known as the Fiddle Leaf Fig, is native to Western Africa where it grows in lowland tropical rainforests. It is known for its large, fiddle-shaped leaves with pronounced veins and lush green color. There are 3 varieties of the Ficus Lyrata: the “original” Ficus Lyrata, Ficus Lyrata ‘Bambino’ (Dwarf Fiddle […]
The Monstera Deliciosa, also known as the swiss cheese plant, is native to the tropical rainforests of southern Mexico. The plant is known for its large split leaves, ranging from 9 – 35 inches in width and length. It is a great plant if you are looking for a budget-friendly statement piece to bring a […]
Hoyas are tropical semi-succulent plants native to Asia, Polynesia, and Australia. They are often referred to as wax plants, wax flower, Indian rope plant, or the honey plant. The Hoya plant is characterized by its woody stems and waxy green leaves. There are over 300 species species of Hoya featuring various leaf shapes and sizes, […]
If you are looking for a quick-growing plant, look no further! The Pothos plant is native to French Polynesia and is also known as Devil’s Ivy. This vining plant grows very quickly at a max rate of 12 – 18 inches per month. A mature Pothos can reach 20 – 40 feet long and 3 […]
Adding a Philodendron to your home is an easy, budget-friendly way to add tropical flair to your space. The Philodendron is native to Central and South America, has large, glossy green leaves, and grows rapidly in ideal conditions. During the spring and the summer months, Philodendrons can grow up to four inches a week! Their […]
The Peperomia is a beautiful, easy-going evergreen succulent that you will want to make room for in your windowsill collection. Peperomias are symmetrical, dianty-looking plants that have circular, thick waxy leaves. The plant is native to Southern Florida, the Carribean, and Central and South America. You may hear the Peperomia referred to as a baby […]
If you are looking for a plant that has stood the test of time, choose a fern. Ferns are one of the oldest living things on earth and can be found natively on nearly every continent! Ferns are fairly slow growers, but some varieties can reach 1-3 feet tall. Their drooping fronds give the plant […]
The Alocasia, otherwise known as the African Mask Plant, Elephant Ear, or the Kris Plant, is native to the Tropical forests of Southeast Asia and Australia. This plant’s ripple-edged, arrowhead-shaped leaves boast rich green colors with contrasting white veins, making it stand out among your collection of foliage. With an average of one new leaf […]
Calatheas are a genus of tropical plants native to Central and South America. These plants are known for their striking leaves which feature brightly colored stripes and patches. With proper care, you can expect the plant to grow reasonably fast and reach up to 2 feet in size. Calatheas display a fascinating phenomenon called nyctinasty. […]
Last Updated July 2, 2022
Thank you for your purchase. We hope you are happy with your products! However, if you are not completely satisfied with your purchase, you may be able to return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.
Plants: Plants are eligible for a full refund or exchange with returned within seven (7) days of the purchase date. All returned plants must be in their original nursery pots with tags intact and proof of purchase. Plants may be exchanged for another plant of equal or lesser value. We are not responsible for the death or damage of plants that have been removed from their original pots after purchase.
Non-plant goods: Any non-plant goods (pottery, macrame, plant care products, etc.) can be returned in new, unused condition for a full refund or exchanged for another item of equal or lesser value within fourteen (14) days of purchase. Packaging may be opened, but the product must be unused and returned with all of its original, undamaged packaging.
To return an item, contact us by email at ashley@pollenplant.co.
For Plant returns/exchanges:
For non-plant returns/exchanges:
All return requests will be responded to within 1-2 business days. If the return is appropriate, a pickup date and time will be arranged free of charge.
After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.
Plants that have been removed from their original nursery pots are not eligible for return or exchange.
Non-plant items that have been used or damaged (including any packaging) are not eligible for return or exchange.
All sales are final on discounted items, and they cannot be returned or exchanged.
Questions
Questions or concerns about our return policy? Please contact us at ashley@pollenplants.co
