Fern Care

If you are looking for a plant that has stood the test of time, choose a fern. Ferns are one of the oldest living things on earth and can be found natively on nearly every continent!

Ferns are fairly slow growers, but some varieties can reach 1-3 feet tall. Their drooping fronds give the plant a ruffled look that contributes to its graceful, relaxed, and carefree appearance. The fern’s characteristics are best displayed in a hanging basket or on the edge of a bookcase or a shelf where the fronds can act as a natural embellishment.

Ferns act as a natural air purifier and remove pollutants from the air. Even though they need a humid environment, ferns can boost the humidity in the air around them, making them great additions to a tropical foliage collection.


When it comes to light, ferns are pretty easy-going and can tolerate a shady or sunny area. Most ferns will look their best if you place them in a bright spot that doesn’t receive harsh direct sunlight. Rotating your fern every week or so will expose all sides of the plant to equal amounts of sunlight and will encourage symetrical growth.


Ferns prefer rich, moist soil and will quickly develop brown or crispy leaves if left to dry out. During hot weather, water your fern several times a week to keep the soil moist. During
colder months, you will likely have to reduce watering frequency. The soil should never be completely saturated or the fern will develop root rot. Use room temperature tap water and thoroughly moisten all of the soil in your ferns pot allowing any excess to drain out the bottom.


Ferns enjoy temperatures that range from 60 – 80 degrees fahrenheit. For some species, temperatures lower than 50 degrees fahrenheit might harm the plant, so make sure to bring any outdoor potted ferns inside at the end of the summer season.


Ferns need a high level of humidity to look their best. Most ferns will benefit from being placed in a bright bathroom or kitchen, or near a humidifier.


Ferns love a rich moisture-retaining soil. Most packaged potting mixes will meet your fern’s needs, just make sure the houseplant soil you pick is rich in peat moss or other composted materials. You can add perlite or coarse sand to the soil mix to make it easier for the water to run through the soil, but you may have to water more frequently.


Most ferns are non-toxic, making them a great addition to homes with pets and small children.

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March 24-26


Return Policy

Last Updated July 2, 2022

Thank you for your purchase. We hope you are happy with your products! However, if you are not completely satisfied with your purchase, you may be able to return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.


Plants: Plants are eligible for a full refund or exchange with returned within seven (7) days of the purchase date. All returned plants must be in their original nursery pots with tags intact and proof of purchase. Plants may be exchanged for another plant of equal or lesser value. We are not responsible for the death or damage of plants that have been removed from their original pots after purchase. 

Non-plant goods: Any non-plant goods (pottery, macrame, plant care products, etc.) can be returned in new, unused condition for a full refund or exchanged for another item of equal or lesser value within fourteen (14) days of purchase. Packaging may be opened, but the product must be unused and returned with all of its original, undamaged packaging. 

Return Process

To return an item, contact us by email at ashley@pollenplant.co

For Plant returns/exchanges:

  • Title email “Return/exchange [your order #]”
  • please provide a detailed description of why you wish to return or exchange the plant, including any damage/pests/etc. 
  • Include a picture of the plant in its original pot.

For non-plant returns/exchanges:

  • Title email “Return/exchange [your order #]”
  • A brief description of why you wish to return the item
  • A photo of the unused item in its original packaging

All return requests will be responded to within 1-2 business days. If the return is appropriate, a pickup date and time will be arranged free of charge.


After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.


Plants that have been removed from their original nursery pots are not eligible for return or exchange.

Non-plant items that have been used or damaged (including any packaging) are not eligible for return or exchange.

All sales are final on discounted items, and they cannot be returned or exchanged.


Questions or concerns about our return policy? Please contact us at ashley@pollenplants.co

Delivery Details

All orders will be fulfilled by either home delivery or local pick-up. 

At checkout, you will select “delivery” or “pickup” and choose your preferred date and time to receive your order. 

We require at least 24 hours to process your order.

Home Delivery

We currently deliver to the following towns:

  • Portsmouth
  • Dover
  • Durham
  • Somersworth
  • Epping
  • Newmarket

Delivery is available Monday-Friday 11am-6pm

Home delivery is subject to a $6.00 delivery fee

Your items will be delivered within the 30 minute time frame you selected at checkout. We recommend choosing a delivery time when you will be home. If no one is home to accept the order, your items will be placed on your doorstep and out of direct sunlight whenever possible. We are not responsible for lost or damaged goods that are left at your door. 

Please contact us if you need to change your delivery date or time! We are happy to make reasonable accommodations. 


Pick-up is available for free at our greenhouse located in Somersworth, NH

Pick-up hours are Monday-Friday 11am-6pm.

Our greenhouse is located at a private residence, so please be respectful of your chosen pick-up time

Please contact us if you need to change your pick-up date or time.

Automatic refunds will not be issued for unclaimed orders. We will contact you to arrange a new pick-up date and time.