Free Plants IG - Pollen Plant Boutique

Receive 5 Free Plant Cuttings

SHIPPING INCLUDED!

Simply follow these steps, and we will send you a selection of unrooted cuttings completely free!

→ Follow us on Instagram

→ Tag 2 friends on our promotional post

→ Sign up for our newsletter by completing the form below

Receive your Free plants!

*Shipping to New Hampshire, Maine, Vermont, and Massachusetts ONLY. Limit of one gift per household. Promotion ends September 4th 2022*

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Pet-Friendly Cuttings

Yes No Preference

Shipping Address

Thank you for your participation in Pollen Plant Boutique's promotional event! In order to receive your free gift, you must complete all of the required steps listed above. Once we verify that you qualify for your free plant cuttings, we will send you a confirmation email within 1-2 busines days. All plants will be shipped via USPS Priority mail on Monday, September 5th to minimize delays. While we do our best to package our plants with utmost care, there is always a risk of plants getting damaged during the shipping process. We guarentee every plant leaves our care in healthy condition, and we are not responsible for plants that become damaged in transit.

Terms & Conditions

By checking this box, you agree to Pollen Plant Boutiques Terms & Conditions. You agree to receive email marketing messages from Pollen Plant Boutique, and understand that you can unsubscribe at any time. You understand the inherent risk of plants becoming damaged during shipping, and you understand that Pollen Plant Boutique is not responsible for lost or damaged packages.

Return Policy

Last Updated July 2, 2022

Thank you for your purchase. We hope you are happy with your products! However, if you are not completely satisfied with your purchase, you may be able to return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.

Returns

Plants: Plants are eligible for a full refund or exchange with returned within seven (7) days of the purchase date. All returned plants must be in their original nursery pots with tags intact and proof of purchase. Plants may be exchanged for another plant of equal or lesser value. We are not responsible for the death or damage of plants that have been removed from their original pots after purchase.

Non-plant goods: Any non-plant goods (pottery, macrame, plant care products, etc.) can be returned in new, unused condition for a full refund or exchanged for another item of equal or lesser value within fourteen (14) days of purchase. Packaging may be opened, but the product must be unused and returned with all of its original, undamaged packaging.

Return Process

To return an item, contact us by email at ashley@pollenplant.co.

For Plant returns/exchanges:

Title email “Return/exchange [your order #]”
please provide a detailed description of why you wish to return or exchange the plant, including any damage/pests/etc.
Include a picture of the plant in its original pot.

For non-plant returns/exchanges:

Title email “Return/exchange [your order #]”
A brief description of why you wish to return the item
A photo of the unused item in its original packaging

All return requests will be responded to within 1-2 business days. If the return is appropriate, a pickup date and time will be arranged free of charge.

Refunds

After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.

Restrictions

Plants that have been removed from their original nursery pots are not eligible for return or exchange.

Non-plant items that have been used or damaged (including any packaging) are not eligible for return or exchange.

All sales are final on discounted items, and they cannot be returned or exchanged.

Questions

Questions or concerns about our return policy? Please contact us at ashley@pollenplants.co