Hoya Care

Hoyas are tropical semi-succulent plants native to Asia, Polynesia, and Australia. They are often referred to as wax plants, wax flower, Indian rope plant, or the honey plant. The Hoya plant is characterized by its woody stems and waxy green leaves. There are over 500 species species of Hoya featuring various leaf shapes and sizes, flower colors, and growth patterns. 

Hoyas are moderate growers, but some species can take 5-7 years to reach maturity. Fully grown, a Hoya plant may be 12 – 20 feet in size! If you are patient enough, a mature hoya may grace you with a cluster of beautiful flowers that vary in size, shape, and smell. Some species flower easily while others need to be stressed (i.e. under-watered for a few weeks) in order to flower.

Many hoya species can be easily propagated with stem cuttings as long as there is a node and a leaf or two on the stem. Simply place the cutting in water and wait for a healthy cluster of roots to form before planting in a well-draining soil.

If your hoya has bare vines, consider leaving them intact rather than pruning them back. Empty stems and vines will often grow new leaves and stems!


Hoyas naturally grow under tropical forest canopies and grow best under filtered light. Place your hoya in a location that receives bright, indirect sunlight, like an east-facing window. Too much sunlight will cause the leaves to turn a reddish color which can be an early sign of burning.


Hoyas are semi-succulent plants, meaning their leaves retain water for times of drought. Allow your hoya’s soil to dry out between watering. In fact, some species of hoya will flower in the spring if they go a few weeks without water! 


Hoyas are tropical plants and prefer temperatures between 60 – 80 degrees fahrenheit. They should not be exposed to temperatures below 50 degrees fahrenheit. 


Hoya plants thrive in warm and humid climates. The typical humidity of your house is suitable, but they will appreciate extra doses of humidity. Consider placing your Hoya plant in the bathroom or the kitchen. You can also generate your own humidity with a humidifier, diffuser, or pebble tray.


Hoyas love a well-draining lightweight soil mixture of perlite, orchid bark, and sand. Consider planting your hoya in an unglazed terracotta pot for additional moisture control. 


The Hoya plant is not toxic to pets or humans.

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March 24-26


Return Policy

Last Updated July 2, 2022

Thank you for your purchase. We hope you are happy with your products! However, if you are not completely satisfied with your purchase, you may be able to return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.


Plants: Plants are eligible for a full refund or exchange with returned within seven (7) days of the purchase date. All returned plants must be in their original nursery pots with tags intact and proof of purchase. Plants may be exchanged for another plant of equal or lesser value. We are not responsible for the death or damage of plants that have been removed from their original pots after purchase. 

Non-plant goods: Any non-plant goods (pottery, macrame, plant care products, etc.) can be returned in new, unused condition for a full refund or exchanged for another item of equal or lesser value within fourteen (14) days of purchase. Packaging may be opened, but the product must be unused and returned with all of its original, undamaged packaging. 

Return Process

To return an item, contact us by email at ashley@pollenplant.co

For Plant returns/exchanges:

  • Title email “Return/exchange [your order #]”
  • please provide a detailed description of why you wish to return or exchange the plant, including any damage/pests/etc. 
  • Include a picture of the plant in its original pot.

For non-plant returns/exchanges:

  • Title email “Return/exchange [your order #]”
  • A brief description of why you wish to return the item
  • A photo of the unused item in its original packaging

All return requests will be responded to within 1-2 business days. If the return is appropriate, a pickup date and time will be arranged free of charge.


After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.


Plants that have been removed from their original nursery pots are not eligible for return or exchange.

Non-plant items that have been used or damaged (including any packaging) are not eligible for return or exchange.

All sales are final on discounted items, and they cannot be returned or exchanged.


Questions or concerns about our return policy? Please contact us at ashley@pollenplants.co

Delivery Details

All orders will be fulfilled by either home delivery or local pick-up. 

At checkout, you will select “delivery” or “pickup” and choose your preferred date and time to receive your order. 

We require at least 24 hours to process your order.

Home Delivery

We currently deliver to the following towns:

  • Portsmouth
  • Dover
  • Durham
  • Somersworth
  • Epping
  • Newmarket

Delivery is available Monday-Friday 11am-6pm

Home delivery is subject to a $6.00 delivery fee

Your items will be delivered within the 30 minute time frame you selected at checkout. We recommend choosing a delivery time when you will be home. If no one is home to accept the order, your items will be placed on your doorstep and out of direct sunlight whenever possible. We are not responsible for lost or damaged goods that are left at your door. 

Please contact us if you need to change your delivery date or time! We are happy to make reasonable accommodations. 


Pick-up is available for free at our greenhouse located in Somersworth, NH

Pick-up hours are Monday-Friday 11am-6pm.

Our greenhouse is located at a private residence, so please be respectful of your chosen pick-up time

Please contact us if you need to change your pick-up date or time.

Automatic refunds will not be issued for unclaimed orders. We will contact you to arrange a new pick-up date and time.